This Privacy & Cookies Policy explains how we collect, use, store and protect your personal data when you visit this website, contact us, book an appointment, complete a patient form, or use our services.

1. Who we are
This website is operated by: Martina Vengrin, 41 Glendale, Leixlip, W23 V6X0, Ireland, VAT No.: IE 5541253R, email: info@martinavengrin.com.
For the purposes of data protection law, Martina Vengrin is the data controller of the personal data collected through this website and related client communications.

2. Personal data we may collect
We may collect and process the following types of personal data:
– your name;
– email address;
– phone number;
– appointment request details;
– information you provide through contact forms;
– information included in patient forms or consent forms;
– information you provide by email, phone or message;
– details needed to arrange, manage or follow up appointments;
– billing or payment-related information, where applicable;
– website usage data, such as IP address, browser type, device information, pages visited and cookie preferences.
If you choose to provide health-related information, such as symptoms, medical history, medications, lifestyle information or treatment goals, this may be treated as sensitive health data under data protection law.

3. How we use your personal data
We use your personal data to:
– respond to your enquiry;
– arrange and manage appointments;
– prepare for your first consultation;
– provide acupuncture, naturopathy, energetic alchemy or related services;
– keep appropriate client and appointment records;
– send appointment-related communications;
– process payments, where applicable;
– manage website security and performance;
– understand how visitors use the website, where analytics cookies are accepted;
– comply with legal, tax, accounting or regulatory obligations.
We do not sell your personal data.

4. Legal basis for processing
We process personal data only where we have a lawful basis to do so. Depending on the situation, we may rely on:
– Consent – for example, when you submit a form, agree to receive certain communications, or accept non-essential cookies.
– Explicit consent – where you choose to provide health-related information through a patient form, consultation form or similar communication.
– Contract or pre-contractual steps – when we need to use your information to arrange or provide a service you have requested.
– Legal obligation – where we need to keep records for tax, accounting or legal purposes.
– Legitimate interests – for example, to manage enquiries, protect the website, maintain business records and improve our services, provided your rights and freedoms are not overridden.

5. Health-related information
Some information you provide may relate to your health, wellbeing, symptoms, treatment history, medication, lifestyle or personal circumstances.
We only collect this type of information when it is relevant to your enquiry, appointment or treatment and when you choose to provide it. Health-related information is handled with particular care and is used only for appropriate service, consultation, record-keeping and follow-up purposes.
Please do not send sensitive health information through a general contact form unless it is necessary for your enquiry. More detailed health information should normally be provided through the appropriate patient or consent form.

6. Patient forms and consent forms
If you complete a patient form or consent form, the information you provide may be used to:
– understand your needs before your appointment;
– assess whether a treatment may be suitable for you;
– support safe and appropriate consultation;
– keep client records;
– follow up after treatment where needed.
You are responsible for ensuring that the information you provide is accurate and up to date.

7. Payments and online services
If online payments, courses, memberships or paid digital content are made available through this website, payment processing may be handled by a third-party payment provider, such as Stripe or another secure payment service.
We do not normally store full card details on this website. Payment providers process payment data according to their own privacy and security terms.
Additional information may be provided at the point of purchase if online courses, memberships or digital products are introduced.


8. Who we may share data with
We may share limited personal data with trusted service providers where necessary, including:
– website hosting providers;
– email and communication providers;
– form, booking or website management tools;
– payment processors, where applicable;
– analytics providers, where consent has been given;
– IT, website or security support providers;
– professional advisers, such as accountants or legal advisers;
– public authorities, where required by law.
We only share personal data where there is a valid reason to do so and, where appropriate, we use suitable safeguards.

9. International transfers
Some third-party service providers may process data outside Ireland or the European Economic Area.
Where this happens, we aim to ensure that appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses or other lawful transfer mechanisms required under data protection law.

10. How long we keep your data
We keep personal data only for as long as necessary for the purpose for which it was collected.
Retention periods may depend on:
– the type of enquiry or service;
– whether you become a client;
– legal, tax or accounting requirements;
– professional record-keeping needs;
– whether there is an ongoing issue, dispute or follow-up requirement.
General enquiries that do not lead to an appointment are usually kept only for a limited period. Client records and payment-related records may need to be kept for longer where required for legal, tax, insurance, professional or record-keeping purposes.

11. Your data protection rights
Under data protection law, you may have the right to:
– request access to your personal data;
– ask us to correct inaccurate data;
– ask us to delete your data in certain circumstances;
– restrict or object to certain processing;
– request a copy of your data in a portable format, where applicable;
– withdraw consent where processing is based on consent;
– complain to the Irish Data Protection Commission.
To exercise your rights, please contact us at: info@martinavengrin.com
You also have the right to contact the Irish Data Protection Commission if you are unhappy with how your personal data is handled.

12. Security
We take reasonable steps to protect personal data from unauthorised access, loss, misuse or disclosure.
However, no website, email system or online transmission is completely secure. Please take care when sending sensitive information online.

13. Cookies
This website uses cookies and similar technologies.
Cookies are small files placed on your device when you visit a website. They help the website work properly, remember choices, understand visitor behaviour and, where enabled, support analytics or marketing.
Some cookies are essential for the website to function. Others, such as analytics or marketing cookies, are used only with your consent.

14. Types of cookies we may use
Strictly necessary cookies
These cookies are needed for the website to work properly. They may support core functions such as security, page loading, form protection, cookie preference storage and basic website operation. These cookies do not require consent.

Analytics cookies
Analytics cookies help us understand how visitors use the website, such as which pages are visited and how users move around the site. These cookies are used only if you agree to them.

Functional cookies
Functional cookies may be used to remember preferences or support embedded content, maps, booking tools, videos or other website features. Some functional cookies may require consent depending on the tool used.

Marketing cookies
Marketing cookies may be used to measure campaigns, support social media tools, or show more relevant content or advertising. These cookies are used only if you agree to them.

15. Cookie consent
When you first visit the website, you may be asked to accept, reject or manage non-essential cookies.
You can change your cookie preferences at any time by using the Cookie Settings link on this website.
Rejecting non-essential cookies will not prevent you from using the main website, but some features may not work fully.

16. Third-party content
This website may include links to third-party websites or embedded content, such as maps, videos, social media links, booking tools or payment services.
Third-party websites and services have their own privacy and cookie policies. We are not responsible for how third parties process your personal data.

17. Changes to this policy
We may update this Privacy & Cookies Policy from time to time to reflect changes in the website, services, legal requirements or business operations.
The latest version will always be available on this page.

Last updated: 01.10.2026